View Here : Tone Of Voice
note - a tone of voice that shows what the speaker is feeling; "there was a note of uncertainty in his voice" roundness, rotundity - the fullness of a tone of voice; "there is a musky roundness to his wordiness ...
Summary: A website’s tone of voice communicates how an organization feels about its message. The tone of any piece of content can be analyzed along 4 dimensions: humor, formality, respectfulness, and enthusiasm. If we envision our website as a tool that enables us to have a conversation with our ...
Image credit. A tone of voice is an expression of a company’s values and way of thinking. It cannot be plucked from thin air, created on a whim or entirely based on a trend you think is cool. Rather, it must grow out of who you already are as a company.
Besides the level of formality, also consider positive or negative connotations of the words chosen. Examples:
Using Your Tone of Voice. by Stephen Boyd | January 31, 2003. In speaking, we know that what we say may not be as important as how we say it. When my children were small, the tone of my voice when I called their names told them whether I was angry or happy with them.
Text Tone of Voice Possible Impression; With its industry-leading, massively scalable technology, our web services platform delivers exceptional performance and reliability under the most demanding and highly variable conditions.
Voice vs Tone. Most of the people think voice and tone as synonymous as they are sometimes used interchangeably. These two are very slippery words that most often people do not come across any big difference.
This example of tone profile illustrates how a site’s tone of voice can be expressed as a function of the 4 tone dimensions. We can say that this site’s tone of voice is serious and casual.
When we talk to each other, we communicate with more than just the words we use. We watch each other’s body language, and we listen to people’s tone of voice.
Choosing the right tone of voice for your customer service staff is not a one-off task. Tone needs to constantly evolve to meet the varying needs of your customers.